Privacy Policy

Effective date: March 1, 2026

Bitforge Softworks Inc. ("Bitforge," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, products, and websites.

1. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, company name, and other information you provide when creating an account or contacting us.
• Usage Data: Information about how you interact with our Services, including IP address, browser type, pages visited, and timestamps.
• Client Data: Data you provide to us in the course of using our Services, such as business data processed by our software.
• Communications: Records of your correspondence with us, including support requests and feedback.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services;
• Process transactions and send related information;
• Respond to your inquiries and provide customer support;
• Send technical notices, updates, and administrative messages;
• Monitor and analyze usage patterns to improve user experience;
• Protect against fraudulent, unauthorized, or illegal activity.

3. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our Services (e.g., cloud hosting, payment processing), subject to confidentiality agreements.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
• With Your Consent: When you have given explicit consent to share specific information.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide our Services. We will also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we will delete or anonymize it.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to legal obligations.
• Portability: Request a copy of your data in a structured, machine-readable format.
• Objection: Object to the processing of your personal information in certain circumstances.

To exercise any of these rights, contact us at [email protected].

7. International Data Transfers

Bitforge Softworks Inc. is headquartered in Ontario, Canada. If you access our Services from outside Canada, your information may be transferred to, stored, and processed in Canada. We ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area.

8. Cookies and Tracking

Our websites may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. We do not use cookies for advertising or cross-site tracking purposes.

9. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised effective date. Your continued use of the Services after such changes constitutes acceptance of the updated policy.

11. Contact

If you have questions or concerns about this Privacy Policy, contact us at:

Bitforge Softworks Inc.
Ontario, Canada
[email protected]